OmniTrader Professional Forum : OmniTrader Pro Technical Support : ETF CONSENSUS TRADER ERRORS

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OmniTrader Pro Resource Forum OmniTrader Pro Technical Support ETF CONSENSUS TRADER ERRORS		Last Activity 12/11/2024 2:57 PM 5 replies, 490 viewings

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RonO

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Posts: 24

Joined: 11/16/2009
Location: Adelaide Australia

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Subject : ETF CONSENSUS TRADER ERRORS
Posted : 9/15/2023 12:47 AM
Post #32293

Out of the blue I have started getting error 6 and error 9 errors. Seems to be related to OT being unable to obtain a middle point.
I was able to submit the errors with the OT log yesterday but since then the only way I can shut OT down is via Task Manager.

I will try and attach the OT Log.

Attached file : OT.log (209KB - 102 downloads)

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Barry Cohen

Idol

Posts: 2305

Joined: 1/1/1900

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Subject : RE: ETF CONSENSUS TRADER ERRORS
Posted : 9/18/2023 3:42 PM
Post #32304 - In reply to #32293

This error is related to an issue in one of the OL indicators, specifically the ECT_TBDiff indicator not written to account for a division by zero case. We had sent an email out recently about this issue, so you may have missed it. The solution is to download & reinstall ECT from here. It will replace the bad OL indicator with the corrected one.

I'm adding the errors here for search purposes.

Error 6: Overflow
Occurred in routine 2987 - CGDI.cls .GetMiddlePoints

Error 9: Subscript out of range
Occurred in routine 2986 - CGDI.cls
.DrawPrimitivePolyLinesWithDifferentColors

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RonO

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Posts: 24

Joined: 11/16/2009
Location: Adelaide Australia

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Subject : RE: ETF CONSENSUS TRADER ERRORS
Posted : 9/18/2023 7:48 PM
Post #32305 - In reply to #32293

Thank you Barry - that seems to have done the trick.
I have not received and emails regarding this.
I just checked my profile and it is still showing my (very ) old email address.
I will need to update my profile in all the various forums.

EDIT:- Barry, I have updated my email address in all forums except for the Nirvana Club Forum where I receive an internal server error.
Are you able to update my profile to ronostendorf@gmail.com please?

[Edited by RonO on 9/18/2023 8:00 PM]

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Barry Cohen

Idol

Posts: 2305

Joined: 1/1/1900

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Subject : RE: ETF CONSENSUS TRADER ERRORS
Posted : 9/19/2023 10:08 AM
Post #32306 - In reply to #32305

That's good to hear, Ron. I verified that your email address is updated in our system, so that will likely solve your issue of not getting emails.

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RonO

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Posts: 24

Joined: 11/16/2009
Location: Adelaide Australia

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Subject : RE: ETF CONSENSUS TRADER ERRORS
Posted : 9/19/2023 6:58 PM
Post #32307 - In reply to #32293

Thank you Barry.

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Barry Cohen

Idol

Posts: 2305

Joined: 1/1/1900

User Profile

Subject : RE: ETF CONSENSUS TRADER ERRORS
Posted : 9/20/2023 2:25 PM
Post #32308 - In reply to #32307

Oh, the club forum profiles are not working. That's not just you.

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