OmniTrader Forum OmniTrader Forum
Main
forums calendars search
Threads
today this week
Jump To Forum
 
Account
register logon control panel Forum Rules
You are currently browsing as a guest.
You should logon to access more features
A Self-Moderated Community - ALL MEMBERS, PLEASE READ!
Vote for Members who contribute the most to your trading, and help us moderate content within the Forums.


This message cannot be deleted. It is the first message of the thread.
Administrators or moderators may choose to delete the entire thread

 
Barry Cohen

Sage
5000100010010010025
Posts: 6338

Joined: 1/19/2004

User Profile 
Subject : Running the updater tells me OT is not installed
Posted : 12/3/2014 4:53 PM
Post #33861
Q: When I run the updater it tells me that OT (or VT) is not installed, but I know it is installed. How can I get the update to run?

A:

A registry cleaner or other security software has interfered with the Installshield files that let your computer know that OmniTrader (or VisualTrader) is installed. Reinstalling the product will solve the issue, but here is an easier & faster solution.

1. Close OmniTrader (or VisualTrader).

2. Browse to your C:\Program Files (x86)\InstallShield Installation Information folder. It's a hidden folder, so you'll need to have hidden folders displayed. Click here if you need help showing hidden folders.

3. Find the folder that matches the affected product. See "Product Installshield Codes" below step 8. For example OT2014's folder is {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1}

4. Rename the folder. For the above example, rename it to {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1}.old

5. Download the attachment that corresponds to the correct product.

6. Unzip/uncompress the attachment.

7. In the attachment will be that {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1} folder with contents. Copy that folder to C:\Program Files (x86)\InstallShield Installation Information folder hence replacing the folder that you renamed.

8. Run your OmniTrader (or VisualTrader) updater as the issue should then be fixed.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Product Installshield Codes

OT2024 = {E551400E-CC8B-4DAA-B61C-E82305E559B4}     Click Here

OT2023 = {E551400E-CC8B-4DAA-B61C-E82305E559B4}     Click Here

OT2022 = {6B0D3C13-9996-4547-BF64-8227C98032D1}       Click Here

OT2021 = {C21DDCC1-5037-4D61-B9AF-FD5D5DB0C07A}   Click Here

OT2020 = {490F3B12-9913-4A82-AAA9-55E40140C914}        Click Here

OT2019 = {1F803A3A-CBC7-49F1-98A9-441ADE8EE199}      Click Here

OT2018 = {D5DCD7F7-9809-4028-9505-66655FD2B4A8}       Click Here

OT2017 = {71F04319-742C-4FFD-B604-62AB534FC1E0}       Click Here

OT2016 = {671782F5-7149-4FB1-BF71-069BCC7157C9}       Click Here

OT2015 = {C9D7FD10-695F-4E94-8917-C803BE141135}       Click Here

OT2014 = {F1305D75-C6B1-4879-A00F-AB3E4A57C7A1}       Click Here

OT2013 = {46F5EEF8-6C9C-47EE-B39F-D513992E3B79}      Click Here

VT12 = {74D1FABE-3CF3-4AA8-BFE5-54FECC49D756}         Click Here

VT11 = {4CE62402-1136-4360-B5B5-C994A9230BC6}            Click Here

VT10/10.5 = {036C8F55-7476-4084-88CD-15603909D3D3}    Click Here

VT9 = {1C389AC7-3184-4935-B0B4-84DB5C9082CE}             Click Here
Attached file : OT2015 Installshield.zip (1771KB - 879 downloads)
Attached file : OT2014 Installshield.zip (1949KB - 755 downloads)
Attached file : OT2013 Installshield.zip (2150KB - 755 downloads)
Attached file : VT10 Installshield.zip (1780KB - 758 downloads)
Attached file : VT9 Installshield.zip (1878KB - 738 downloads)
Attached file : VT11 Installshield.zip (1798KB - 655 downloads)
Attached file : OT2016 Installshield.zip (1781KB - 646 downloads)
Attached file : OT2017 Installshield.zip (1808KB - 511 downloads)
Attached file : OT2018 Installshield.zip (1961KB - 412 downloads)
Attached file : OT2019 Installshield.zip (1838KB - 407 downloads)
Attached file : OT2020 Installshield.zip (1883KB - 418 downloads)
Attached file : OT2021 Installshield.zip (1821KB - 353 downloads)
Attached file : VT12 Installshield.zip (2129KB - 365 downloads)
Attached file : OT2022 Installshield.zip (3907KB - 269 downloads)
Attached file : OT2023 Installshield.zip (2741KB - 233 downloads)
Attached file : OT2024 Installshield.zip (2283KB - 198 downloads)

Deleting message 33861 : Running the updater tells me OT is not installed


Nirvana Systems
For any problems or issues please contact our Webmaster at webmaster@nirvsys.com.